DM Workbench

Privacy

How we handle your information.

Last updated: 3 October 2026

DM Workbench ("we") operates at dmworkbench.com and app.dmworkbench.com. This policy says what personal information we collect, why, how long we keep it, and what rights you have over it.

What we collect

DataWhere it comes fromWhy we collect itLegal basis (GDPR)
Account details: email, password hashYou, at signupTo run your accountContract
If you sign in with Google or Discord: your name, your email address and that service's id for your accountGoogle or Discord, when you press their buttonTo sign you in without a passwordContract
Billing details: plan, invoices, last 4 of cardYou, via StripeTo charge for the serviceContract
Content you create in the product: campaigns, cards, canvases, maps, pictures, documents you importYou, while using itIt's the productContract
Session recordings and transcripts, when you record a sittingYou, when you press record or upload audioTo write up the session and turn it into cardsContract
Support email and messagesYou, when you contact usTo answer youLegitimate interest
Server logs: IP address, timestamps, requestsAutomaticSecurity and debuggingLegitimate interest
Analytics: pages viewed, aggregate usageGoogle Analytics, only after you opt inTo decide what to improveConsent
Advertising measurementMeta and Google, only after you opt inTo measure whether ads workConsent

We don't collect more than this, and we don't buy data about you from anyone.

The AI features

Session transcription, the write-ups, module import, Brainstorm, "Fill in with AI" and generated pictures are run by Google's Gemini API. When you use one of them, the text or audio involved is sent to Google to be processed and the result is sent back. We don't use your content to train models, and our agreement with Google says they don't either. Audio you record is kept for the number of days set in your campaign settings (30 by default) and then deleted; the transcript and write-up stay with the campaign.

Cookies

Optional cookies stay off until you opt in. Details, including every cookie by name, are in the cookie policy. You can change your choice anytime with the "Cookie settings" link in the footer.

Who we share it with

We share personal information only with the processors that run the service:

ProcessorWhat they getWhy
RailwayEverything the app storesHosts the app and its database
CloudflareRequests to this website and to the appHosts the website, routes traffic
StripeBilling detailsPayments
Google (Gemini API)Text and audio you send through the AI featuresTranscription and generation
Google (Analytics, Tag Manager)Usage data, after opt-inAnalytics
Google, Discord (sign-in)The sign-in request, if you choose to sign in that way. We receive your name and email from them and send them nothing else.Signing in
MetaAd measurement data, after opt-inMeasuring ads
ResendYour email addressTransactional email: verification, password resets, receipts

We don't sell your personal information. We don't share it for cross-context behavioral advertising unless you opt in to marketing cookies, and we honor Global Privacy Control signals as an opt-out.

We disclose information if the law requires it.

How long we keep it

DataKept for
Account and contentWhile your account is active. Deleting the account deletes it.
Session audio30 days by default, adjustable per campaign
Billing records7 years (tax law)
Analytics14 months, the GA4 retention setting

Your rights

Everyone: email support@dmworkbench.com and we'll tell you what we hold about you, correct it, or delete it. You can also delete your account yourself from the Account page.

If you're in the EU, UK, or EEA (GDPR): you have the right to access, correct, delete, and export your data, to restrict or object to processing, and to withdraw consent at any time. We respond within one month. You can complain to your local supervisory authority.

If you're in California (CCPA/CPRA): you have the right to know what we collect, to delete it, to correct it, and to opt out of sale or sharing. We don't sell personal information. Use the "Your Privacy Choices" link in the footer to opt out of sharing for advertising, or turn on Global Privacy Control in your browser and we'll apply it automatically. We respond within 45 days, and we won't treat you differently for exercising any of these rights.

To exercise any right, email support@dmworkbench.com from the address on your account. If we can't verify it's you, we'll ask for enough information to check.

Where the data lives

Our servers are in the United States. If you're in the EU, that means your data is transferred to the US; our processors operate under Standard Contractual Clauses or the EU-US Data Privacy Framework.

Children

The service isn't directed at children under 16 and we don't knowingly collect their data. If you believe a child has given us personal information, email support@dmworkbench.com and we'll delete it.

Changes

If this policy changes materially, we'll email account holders before the change takes effect. The date at the top always says when it was last revised.

Using the service is also covered by our terms and copyright policy.

Contact

DM Workbench
support@dmworkbench.com